Built for Manufacturing Companies

Your AI assistant for Tech Support and Maintenance teams

TechBuddy is the #1 AI assistant trained on your technical documents and internal data – designed to boost speed, accuracy and capacity in your support operations.

DOES THIS SOUND FAMILIAR?

Every tech support team struggles with the same challenges

And it’s costing time, money, and morale.

Overwhelmed support teams

Speed up your tech support with an assistant that understands your documentation and internal context.



Hiring and onboarding take months

With TechBuddy, junior tech support agents can start contributing 3× faster.



Scattered knowledge

We unify your data sources, so your team can chat with everything in one place—without switching systems.



Missing context

. We connect manuals, guides, logs, maintenance records, historical tickets, and more.



How TechBuddy helps

Let TechBuddy:

Connect

You provide the data — we clean, index, and prepare it for the model behind TechBuddy.

Ask

Your team uses our app to ask natural-language questions and solve real support issues.

Get answers

They receive accurate responses with steps, diagrams, and source links.


How TechBuddy works

Built for manufacturing

Unlike generic AI solutions, TechBuddy is built specifically for manufacturing – with your unique challenges in mind.

Role-specific answers


Different responses for tech support, field technicians, or end customers.


Similar ticket retrieval

We surface previous similar tickets to help inform accurate responses.


Customizable performance

We fine-tune the solution with your team’s feedback to improve accuracy and usefulness.


Image-heavy documentation support

TechBuddy is built to work with manuals full of diagrams, schematics, and visuals.


Data quality matters

We help you clean and structure your documentation so the assistant performs reliably.


Compare

Why not just use a generic AI?

Out-of-the-box AI tools like Copilot are easy to start with, but can't handle deep technical knowledge or internal data securely.


TechBuddy is purpose-built for support use-cases that require complex technical documentation

Pre-made conversational AI

Generic AI assistant

Limited Internal Doc Coverage

Minimal Customization

General Q&A use-case

Performance depends on current model

Custom RAG Agent

TechBuddy

1000s of Docs Coverage

Fully Customisable

Tailored for technical documents and methodologies

Always the best model on the market, fine-tuned for your needs

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$150/yo

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Best value

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$250/yo

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$350/yo

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ACOND Case Study

Real-World Results

25% fewer support calls

15–30% faster call resolution

Internal knowledge base creation

Faster training of new support

Client Voices

We focus on tangible results in improving your processes with AI.

“We reduced support calls by 25% – and junior agents started solving complex issues in weeks, not months.”

Head of Support

ACOND

quick & flexible

Get started fast with 1 month free trial

Start testing the solution for free 2 weeks from the first meetings.

Intro call

We show you the solution and agree on data access

2 weeks to test

After onboarding data, you can start using a free test version


1 month to fine-tune

We gather feedback and tailor the assistant to your workflows

Full deployment

You go live with a customized and tested version

Pricing plans

Free 1-month trial

Basic

€1,000/mo

Qet a quick win

Features

5 users

1,000 documents

500 questions / day

PDF / document learning

Best value

Standard

€2,500/mo

Ready to fit into your operations

Features

20 users

10,000 documents

2,000 questions / day

PDF / CSV / Word documents

Product catalog conne

Access control to sensitive data

Enterprise

Custom plan

Fully embrace AI

Features

Secure user access control

Quality control of documents

Dashboards for usage overvie

Connect to your Datalake

Support for additional agents

IoT data connector

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$150/yo

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Best value

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$250/yo

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$350/yo

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Try TechBuddy

Ready to empower your technical teams with AI?

Start testing in less than 2 weeks. Let TechBuddy turn your documents into decisions.